FREQUENTLY ASKED QUESTIONS
Just to provide you with more intimation about ordering with us, we have listed some of our most frequently asked questions below.
Orders
You can expect your order to arrive within 5-7 business days after it has been shipped. Once your order is shipped, you will receive a confirmation email with tracking information so you can monitor its progress.
We carefully package all orders and ship them via reliable carriers such as USPS, UPS, or FedEx, depending on your location. Once shipped, you will receive a tracking number to monitor your package until it arrives safely.
We currently ship to most countries worldwide. However, some remote locations may have limited shipping options or longer delivery times. If you have questions about shipping to your area, feel free to contact us directly.
Delivery costs vary based on your location, order size, and shipping method selected at checkout. Shipping fees will be calculated and displayed before you complete your order. We also offer free shipping promotions from time to time—stay tuned!
After placing your order, the confirmation email is sent to the email address you provided at checkout. Please check your inbox and your spam or junk folder just in case. If you still haven’t received it within an hour, please contact our support team.
Returns & Cancellations
We accept returns within 30 days of purchase. Items must be unused, in original packaging, and in the same condition as when you received them. To start a return, please contact our support team with your order details. Some items may be non-returnable—please check the product description for details.
Yes, exchanges are possible within 30 days of receiving your print, provided the item is in its original condition and packaging. Please contact our support team with your order details to initiate the exchange process.
You can cancel your order within 24 hours of placing it. After that, the order may already be processed or shipped, and cancellation won’t be possible. Please contact our support team as soon as possible if you wish to cancel.
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